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Yapstone, Inc. Agreements
Yapstone Licenses

YapStone, Inc. Licenses

2121 N. California Blvd., Suite 400, Walnut Creek, CA 94596, (855) 787-1738

Consumer Disclosures:

Alaska
For Alaska Residents Only:

If your issue is unresolved by YapStone, Inc. at 1-855-787-1738, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Formal complaints must be in writing, please download the form here:

https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Formal complaint forms may be submitted via:

  1. Fax: 907-465-1230
  2. Email: msb_licensing@alaska.gov
  3. Mail: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

California
California Department of Business Oversight

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight at its toll-free telephone number, 1-866-275-2677, by email at consumer.services@dbo.ca.gov, or by mail at the Department of Business Oversight, Consumer Services, 1515 K Street, Suite 200, Sacramento, CA 95814.


Colorado
Colorado Division of Banking

If you have a complaint, please contact YapStone’s Customer Service at 1-855-787-1738; If you still have an unresolved complaint regarding YapStone’s money transmission activity, please see the attached, provided by the Colorado Division of Banking.

Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202
Email: DORA_BankingWebsite@state.co.us
Website: www.dora.colorado.gov/dob
Colorado Money Transmitters Act – Customer Notice


Florida
Florida Office of Financial Regulation

If you have a complaint, please contact YapStone’s Customer Service at 1-855-787-1738. If you still have an unresolved complaint regarding YapStone’s money transmission activity, you may file it by contacting the Florida Office of Financial Regulation at:

200 E. Gaines Street, Tallahassee, FL 32399-0376
Toll-Free Number: 1-800-848-3792


Illinois
Illinois Division of Banking

If you have a complaint, please contact YapStone’s Customer Service at 1-855-787-1738. If you still have an unresolved complaint regarding YapStone’s money transmission activity, you may file it by contacting the Illinois Division of Banking at:

320 West Washington Street, Springfield, IL 62786
Toll-Free Number: 1-888-473-4858


Maryland

Maryland Commissioner of Financial Regulation

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding YapStone, Inc. (license number: 12-1488912, and NMLS No: 1488912) at:

Commissioner of Financial Regulation
Attention Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, MD 21202
Toll-Free number: 1-888-784-0134


New York
New York Department of Financial Services

If you have a complaint, please contact YapStone’s Customer Service at 1-855-787-1738. If you still have an unresolved complaint regarding YapStone’s money transmission activity, you can direct your complaint to the New York State Department of Financial Services at:

New York State Department of Financial Services,
Consumer Services Division,
One State Street,
New York, NY 10004-1417
Tel: 1-877-BANK-NYS (1-877-226-5697)
Website: http://www.dfs.ny.gov/consumer/fileacomplaint.htm


Texas
Texas Department of Banking

If you have a complaint, please contact YapStone’s Customer Service at 1-855-787-1738; If you still have an unresolved complaint regarding YapStone’s money transmission activity, please direct your complaint to:

Texas Department of Banking, 2601 North Lamar Boulevard., Austin, Texas 78705
1-877-276-5554 (toll free)
www.dob.texas.gov


Washington
Washington Division of Consumer Services

If you have a complaint, please contact YapStone’s Customer Service at 1-855-787-1738. If you still have an unresolved complaint regarding YapStone’s money transmission activity, you may file it by contacting the Washington Division of Consumer Services at:

Online: https://dfi.wa.gov/file-complaint
Mail or fax: https://dfi.wa.gov/sites/default/files/money-services-complaint.pdf
Call: (360) 902-8703 or 1-877-RING DFI (1-877-746-4334).
Email us: CSEnforceComplaints@dfi.wa.gov.

List of YapStone, Inc. Licenses:

JurisdictionRegulatory AgencyType of License / License Number
Alabama Alabama Securities Commission Money Transmission License / No. MT 548
Alaska Alaska Division of Banking and Securities Money Transmitter License / No. 10119
Arizona Arizona Department of Financial Institutions Money Transmitter License / No. MT-0937186
Arkansas Arkansas Securities Department Money Transmitter License / No. 109775
California California Department of Business Oversight Money Transmitter License / No. 2600
Colorado Officer of the State Bank Commissioner Money Transmitter License / No. 500235
Connecticut Connecticut Department of Banking Money Transmitter License / No. MT-1488912
Delaware Delaware Office of the State Bank Commissioner Sale of Checks License / No. 23534
District of Columbia District of Columbia Department of Insurance, Securities and Banking Money Transmitter License / No. MTR1488912
Florida Florida Office of Financial Regulation Money Transmitters Part II License / No. FT230000186
Georgia Georgia Department of Banking and Finance Money Transmitter License / No. 52801
Guam Guam Department of Revenue and Taxation Foreign Exchange Business License / No. 30-201701228-001
Hawaii Hawaii Division of Financial Institutions Money Transmitter License / HIMT107
Idaho Idaho Department of Finance Securities Bureau Money Transmitters License / No. MTL-#199
Illinois Illinois Department of Financial and Professional Regulation Money Transmitters License / No. MT.0000299
Iowa Iowa Division of Banking Money Services License / No. MS — 2016-0066
Kansas Kansas Office of the State Bank Commissioner Money Transmitter Division Money Transmitter License / No. MT.0000116
Kentucky Kentucky Department of Financial Institutions Money Transmitter License / No. SC368304
Louisiana Louisiana Office of Financial Institutions Money Transmitter License / No. 1488912
Maine Maine Department of Professional & Financial Regulation Bureau of Consumer Credit Protection Money Transmitter License / No. MT/1286186
Maryland Maryland Commissioner of Financial Regulation Money Transmitter License / No. 12-1488912
Michigan Michigan Department of Insurance and Financial Services, Office of Consumer Finance Money Transmitter License / No. MT0020676
Minnesota Minnesota Department of Commerce, Financial Institutions Division Money Transmitter License / No. MN-MT-1488912
Mississippi Mississippi Department of Banking and Consumer Finance Money Transmitter License / No. MT/003145/2016
Missouri Missouri Division of Finance Sale of Checks License / No. MO-17-8096
Nebraska Nebraska Department of Banking and Finance Money Transmitter License / No. 1488912
Nevada Nevada Department of Business & Industry Money Transmitter License / No. MT11078
New Hampshire New Hampshire Banking Department Money Transmitter License / No. 21178-MT
New Jersey New Jersey Department of Banking and Insurance Money Transmitter License / No. L069254
New Mexico New Mexico Financial Institutions Division Money Transmission License
New York New York Department of Financial Services Money Transmitter License / No. MT 104414
North Carolina North Carolina Commissioner of Banks Money Transmitter License / No. 172806
North Dakota North Dakota Department of Financial Institutions Money Transmitter License / No. MT103082
Ohio Ohio Division of Financial Institutions Money Transmitter License / No. OHMT 133
Oklahoma Oklahoma Banking Department Money Transmission License / No. OK-DOB-C-01020
Oregon Department of Consumer and business Services Money Transmitter License / No. MTX-30183
Pennsylvania Pennsylvania Department of Banking and Securities Money Transmitter License / No. 60605
Puerto Rico Puerto Rico Commissioner of Financial Institutions Money Transmitter License / No. TM-076
Rhode Island Rhode Island Department of Business Regulation Electronic Money Transfers Licenses / No. 20173423MT
South Carolina Office of the Attorney General, Money Services Division Money Transmitter License / No. 1488912
South Dakota South Dakota Division of Banking Money Transmitter License / No. MT.2121
Tennessee Tennessee Department of Financial Institutions Money Transmitter License / No. 1488912
Texas Texas Department of Banking Money Transmitter License / No. 3134
U.S. Virgin Islands U.S. Virgin Islands Division of Banking, Insurance and Financial Regulation Money Transmitter License / No. MT-29
Utah Utah Department of Financial Institutions Money Transmitter License / No. 143
Vermont Vermont Department of Financial Regulation Money Transmitter License / No. MT 100-105
Virginia Virginia Bureau of Financial Institutions Money Transmitter License / No. MO-340
Washington Washington State Department of Financial Institutions Money Transmitter License / No. 550-MT-105124
West Virginia West Virginia Division of Financial Institutions Money Transmitter License / No. MT-35018
Wyoming Wyoming Department of Audit Division of Banking Money Transmitter License / No. MT-7232
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Yapstone is a PCI-DSS Compliant Payment Facilitator, operating with Money Transmitter Licenses in all required states and territories.

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