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Privacy Notice

Privacy Notice

FACTSWHAT DOES YapStone, Inc. (YapStone)


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information is identified with specificity in our Privacy Policy (https://www.yapstone.com/privacy-policy), and may include:

  • Social Security number and Account profile information, such as your name, email address, phone number, and physical address
  • Assets, income, and employment information
  • Account balances and payment history


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons YapStone chooses to share, and whether you can limit this sharing.

Reasons we can share your personal information

Does YapStone share?

Can you limit this sharing?

For our everyday business     purposes—

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to or obtain information from credit bureaus



For our marketing purposes—

to offer our products and services to you



For joint marketing with other financial companies



For our affiliates’ everyday business purposes—

information about your transactions and experiences



For our affiliates’ everyday business purposes—

information about your creditworthiness



For our affiliates to market to you



For nonaffiliates to market to you



To limit our sharing

    • Email us at opt-out@yapStone.com; or

    • Mail the form below.

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.


Email us at privacyofficer@yapstone.com.

Mail-in Form (Click here to download the Mail-in Form)

Leave Blank OR

Mark any/all you want to limit:

    • Do not share information about my creditworthiness with your affiliates for their everyday business purposes. Please note that if you choose not to share such information, we may be unable to offer our services to you.

    • Do not allow your affiliates to use my personal information to market to me.

    • Do not share my personal information with nonaffiliates to market their products and services to me.


Mail to:

YapStone, Inc.

2121 N. California Blvd.

Suite 400

Walnut Creek, CA 94596


City, State, Zip

Email Address

Who we are

Who is providing this notice?

YapStone, Inc. (YapStone)

What we do

How does YapStone protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law and, as applicable, state laws. These measures include computer safeguards and secured files and buildings.

How does YapStone collect my personal information?

We collect your personal information, for example, when you        

       • Open an account with us; or

       • Use your credit or debit card to make a payment utilizing our services;

       • Give us your contact information; or tell us who receives the money.

We also collect your personal information from others, such as from affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

      •  Sharing for affiliates’ everyday business purposes—information about your creditworthiness

      •  Affiliates from using your information to market to you

      •  Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.



Companies related by common ownership or control. They can be financial and nonfinancial companies.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Other important information


We will comply with state privacy laws to the extent they apply to YapStone services.

California residents: In accordance with California law, we will not share information we collect about you with companies outside of YapStone except as required or permitted by law. For example, we may share information to service your accounts, complete requested transactions, or to provide rewards or benefits to which you are entitled.

Nevada residents: This notice is provided to you pursuant to state law. Nevada state privacy laws permit us to make marketing calls to existing customers, but if you prefer not to receive marketing calls, you may be placed on our internal opt-out list by emailing us at opt-out@yapstone.com or you may also contact the Nevada Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Ste 3900, Las Vegas, NV 89101; telephone 702-486-3132; email: AGCinfo@ag.nv.gov.

Texas residents: If you have a complaint, first contact us by visiting our website at support.yapstone.com. If you still have an unresolved complaint regarding our money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294; 1-877-276-5554 (toll free); www.dob.texas.gov.

Vermont residents: In accordance with Vermont law, we will not share information we collect about you with companies outside of YapStone except as required or permitted by law. For example, we may share information to service your accounts, complete requested transactions, or to provide rewards or benefits to which you are entitled.

US-EU PRIVACY SHIELD We adhere to the Privacy Shield Principles of the US-EU Privacy Shield Framework regarding the collection, use and retention of personal data from EEA member countries. For information regarding the Privacy Shield, see the Privacy Shield website at: https://www.privacyshield.gov/welcome. We utilize the American Arbitration Association (“AAA”) as our Independent Recourse Mechanism for unresolved Privacy Shield-related complaints. It may be possible, under certain circumstances, for you to invoke binding arbitration in the event of a Privacy Shield-related dispute. To file a Privacy Shield-related complaint, visit the AAA’s website at: https://go.adr.org/privacyshield.html.

CHILDREN’S PRIVACY Our website is not directed at children under the age of 13. YapStone does not knowingly collect or maintain information from persons under the age of 13.

EXTERNAL WEBSITES Our website may be linked to or from third party websites. YapStone is not responsible for the content or privacy practices of websites that are linked to or from our website.

COOKIES Some of our web pages may contain "cookies," or data which are sent to your web browser and stored on your computer. You may find information on how we use cookies here yapstone.com/privacy-policy.

ADVERTISING ON THIRD-PARTY SITES We may rely on third parties to deliver advertisements about goods and services that may be of interest to you. These companies may place or recognize a unique cookie on your browser (including pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop. For more information, and to learn how to opt out of these technologies, visit http://www.networkadvertising....  and http://www.aboutads.info/. You may download the AppChoices app at www.aboutads.info/appchoices to opt out in mobile apps.

“DO NOT TRACK” SIGNALS Some web browsers permit you to set Do Not Track (DNT) signals which would prevent websites from tracking your behavior online. The applicable standards are still being developed and as a result, we cannot respond to the DNT signal. This means our service providers are able to compile analytics about your movements on our website and remarket YapStone services to you.

CHANGES YapStone reserves the right to modify this Privacy Statement. To the extent required by applicable law, we will notify you and give you the opportunity to opt out of changes in the way we use or disclose personal information you previously have provided. You can get an updated Privacy Statement by visiting our website at https://yapstone.com/privacy-notice.

Rev. June 2020

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Yapstone is a PCI-DSS Compliant Payment Facilitator, operating with Money Transmitter Licenses in all required states and territories.


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